Details on the method
Before starting a collaboration, it is advisable to clearly establish what each phase means, what it includes, and what it excludes. These clarifications prevent misunderstandings and allow the process to move forward with realistic expectations.
The first meeting aims to assess the starting point: what materials exist, what is to be communicated, and who the target audience is. A closed plan is not delivered at this stage; a general framework is agreed upon that will serve as the basis for the following stages.
Any writing, design, or production work is excluded from this phase. The result is a brief document with observations and suggested directions, which the client can accept or adjust.
Based on the diagnosis, a concrete proposal is developed: text structure, tone, approximate length, and delivery schedule. Each item is described with its specific purpose, so there is no doubt about what will be produced.
Adjustments in direction are welcome at this stage. Once the proposal is approved, scope changes are quoted separately and do not interrupt the original schedule.
The work is organized into thematic blocks. Each block is delivered separately, with a brief note explaining the decisions made and the criteria applied. This allows progress to be reviewed without waiting for the project's completion.
Each delivery includes a round of minor corrections. Substantial modifications that change the meaning of the text or the agreed structure are budgeted separately, unless they were anticipated in the initial proposal.
The last stage consists of a comprehensive reading of the material, verifying coherence between sections, consistency of tone, and fulfillment of the stated objectives. The complete set is delivered with the corrections incorporated.
The closing includes brief feedback on the material produced and optional suggestions for future collaborations. No additional modifications are made after final approval, unless a new assignment is agreed upon.
Deadlines are set in writing at the beginning of each stage. Communication is carried out by email or phone, and responses are given within 48 business hours. Delays in client responses may shift delivery dates.
Once the full work is paid for, the usage rights to the material pass to the client. The material cannot be attributed to third parties or used outside the agreed context without prior consultation.
Each project has its own pace, but communication doesn't change: we respond through the channels we set at the start and keep a clear record of every decision. If we work together, you know exactly who to write to and within what timeframe to expect a response.
For general inquiries about the method or how we approach a new project, the first point of contact is by email. Inquiries about ongoing work are handled by phone during the schedule agreed upon at the start.
General inquiries, quotes, and documentation.
Phone
Only for ongoing projects, within the agreed schedule.
In-person meeting
In Cipolletti, when the project requires it.
We don't promise immediate responses because we don't use automated replies. Each message is read and answered with the project's context in mind. The timeframes listed below are realistic and are met unless unforeseen circumstances arise.
General inquiries
48 h
Email, business days.
Ongoing projects
24 h
Phone or email, as agreed.
Deliverables
5 days
Maximum time between revisions.
Our response is not just an acknowledgment of receipt. It includes a review of the point you raised, a concrete proposal, or clarification on what is needed to move forward. If the inquiry requires more time, we say so and provide a date.
For frequently asked questions about timelines, project scope, or how a revision is handled, we have a section with specific answers. It also details what information we need from you to keep the process moving smoothly.
The LHoracle Paris Method
Each commission follows a clear path, with defined timelines and shared decisions. This way, we avoid surprises and ensure the final result matches what you truly need.
We start with a conversation about the context, preferences, and intended use. We take note of materials, colors, and the estimated budget before proposing any path forward.
We prepare a concrete proposal: scope, materials, timelines, and costs. We review it together and make any necessary adjustments until the plan reflects exactly what you have in mind.
We move forward with production and keep you informed at every stage. If a question or alternative arises, we raise it before proceeding, not after.
Before delivery, we conduct a complete review: seams, finishes, fittings, and details. We want you to receive the piece in its best condition, without last-minute rush.
We coordinate delivery at your preferred location and explain how to care for the garment. If you need a later adjustment, you have a direct channel to resolve it.
A few days later, we reach out to see how you feel about the piece. Your feedback helps us improve and maintain the standard of every commission.
Would you like to learn how we approach each project from a creative standpoint? We invite you to read our work philosophy and, if you prefer to see concrete results, check out our portfolio of services.
Our method
Every project we take on at LHoracle Paris follows a defined path. We don't improvise as we go: first we understand the context, then we design the proposal, and only then do we begin production. This timeline summarizes what you can expect at each phase.
We start with a context interview and a review of existing materials. We define measurable objectives, priority audience, and scheduling constraints. At the end of this stage, you'll have a brief document with the agreed scope and deliverables.
We present a concrete proposal: structure, tone, channels, and a detailed schedule. It includes a breakdown of tasks, responsible parties, and checkpoints. We make the necessary adjustments until the plan accurately reflects what you need.
This is where the core work happens: writing, design, source review, and asset creation. We keep an open channel for specific questions and send partial progress updates every week. We don't wait until the end to show results.
We consolidate all the material into a complete version. You do an in-depth review and receive one round of adjustments included in the budget. Additional changes are quoted separately and agreed upon before starting.
We deliver the final files in the agreed formats along with a brief usage guide. For the following 15 days, we answer questions about implementation at no charge. After that, you can hire additional support if you need it.
The times in this timeline are estimates and depend on the complexity of the project and the availability of the information you provide. If an unexpected issue arises, we communicate it as soon as we detect it and propose a realistic adjustment. We prefer to be clear about limitations rather than promise dates we can't meet.