LHoracle Paris Privacy Policy

Last updated: January 15, 2025

1. Introduction and Scope

At LHoracle Paris, with registered address at Avenida del Trabajador, Municipio de Cipolletti, Río Negro, 8304, Argentina, we respect your privacy and are committed to protecting the personal data you share with us. This policy explains what information we collect, why we use it, how we store it, and what rights you have over it. It applies to all pages of our website and to any interaction you have with our brand, whether through forms, email inquiries, or phone calls.

2. Data Controller

The data controller for personal data is JUANA ESTHER GARCIA JUAREZ, on behalf of LHoracle Paris. For any questions related to this policy or the handling of your data, you can write to us at info@lhoracleparis.com or call us at +54 9 11 3028 5339. You can also send us a letter to our postal address: Avenida del Trabajador, Municipio de Cipolletti, Río Negro, 8304, Argentina.

3. Data We Collect

We collect information in various ways, always with your knowledge and consent where applicable. The categories of data we process are as follows:

  • Form data: name, email address, phone number, and the content of the message you send us through our contact or subscription forms.
  • Technical data: IP address, browser type, operating system, pages visited, time spent, and other usage metrics collected automatically.
  • Communication data: call logs, emails, and any other correspondence you have with our team.

4. Purpose of Processing

We use your personal data for the following purposes:

  • To respond to your inquiries and provide you with the information you requested about our services and content.
  • To send you periodic communications, such as our newsletter, provided you have given your prior consent.
  • To improve our website and browsing experience by analyzing how visitors interact with our pages.
  • To comply with applicable legal and regulatory obligations in Argentina.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve its functionality. Cookies are small text files stored on your device. You can configure your browser to reject or delete them, although this could affect some site features.

We use first-party and third-party cookies for analytical purposes, such as measuring traffic and the most visited pages. These tools help us understand which content is most relevant to our audience and optimize the site structure. We do not use cookies to display personalized advertising or to create commercial profiles.

6. Storage and Retention

Personal data is stored on secure servers located within and outside Argentina, depending on the service provider we use. We retain your data only for as long as necessary to fulfill the purposes described in this policy, or for the period required by current legislation. Once it is no longer needed, we securely delete or anonymize it.

7. Transfer to Third Parties

We do not sell or rent your personal data to third parties. However, we may share information with service providers that help us operate the website and manage our communications, such as:

  • Hosting and cloud storage providers.
  • Email marketing and form management platforms.
  • Web analytics tools.

These providers act as data processors and only access the data to the extent necessary to provide their services. We ensure they comply with applicable data protection regulations.

8. User Rights

In accordance with Argentina's Law 25.326 on Personal Data Protection and, where applicable, the European Union's General Data Protection Regulation (GDPR), you have the following rights:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request the deletion of your data when it is no longer necessary for the original purposes.
  • Portability: receive your data in a structured, commonly used format.
  • Objection: object to the processing of your data for specific purposes, such as sending commercial communications.
  • Withdrawal of consent: revoke your consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, write to us at info@lhoracleparis.com. We will respond to your request within the established legal timeframes. You also have the right to file a complaint with Argentina's Agency for Access to Public Information if you believe your rights have been violated.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypting communications via HTTPS protocol, access control to internal systems, and periodic review of our security practices. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Commitment to Transparency

We are committed to maintaining honest and clear communication with our users. We do not make misleading claims about our services, do not fabricate testimonials or fake reviews, and do not claim official affiliations with brands or institutions that do not correspond. All information published on our site reflects our real work and the genuine experiences of our clients. If you detect any inaccuracy, we appreciate you letting us know so we can correct it immediately.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post any modifications on this page and update the effective date at the beginning of the document. We recommend reviewing this section from time to time to stay informed about how we protect your data.

12. Contact

If you have questions about this privacy policy or about the processing of your personal data, you can contact us through the following channels:

  • Email: info@lhoracleparis.com
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